FAQ

Whether the shoes in site are authentic or not?

As we all know,the authentic Christian Louboutin Shoes can only be purchased from authorized dealers with expensive price.We are selling 100% quality christian louboutin chic,most of which are 1:1 exact copy to authentic model and they are nearly the same as the real ones! All christian louboutin shoes have been worked by a craftsman and finished by hand and there are the result of careful selection. You can return or exchange if you find the products with quality problems (Non-human factors or non-resistant external damage) in 7 days (from the date products were received).

What's your Louboutin Shoes made of ?
We only sell mirror quality (1:1exact copy) Louboutin. All of them are genuine leather and sheepskin made with top workmanship guaranteed.
 

Which methods of payment do you accept?

Paypal and Credit Card (Visa, Master, American Express Card...) can accepted on our website,also Western Union or Money Gram is welcome.Please contact us to pay by PAYPAL if you prefer it,we will send you our paypal account for you to pay;And you can get 10% off for Western Union or Money Gram methods.Enjoy your shopping!

How can i Pay by Paypal on your site?

Kindly please contact us to pay by paypal. Send the goods, size, your paypal ID to our email, and we will send a paypal invoice to you to do the payment. 

What if I do not have a paypal or credit card?

You can also place an order via email at service@asklouboutin.com you will be instructed to send your payment through Western Union or Money Gram(Save more 10% OFF if you pay with these two methods).

Can you make shoes in extra large size or small size such as EUR 44?

Yes.We can make all louboutin shoes in whole size during Eur 34-41,and some shoes (such as Daffodile and Lady Daf version and others) can be made from EUR33 - EUR44 and in half size,such as so please contact us(service@asklouboutin.com) if you need to customize extra large or small size.

Is your site secure?

Yes all orders are processed through paypals 100% secured "https servers , all other info is safe and we never share other info with any other parties.Also smoothly via hackersafe .etc.

Are the actual shoes like the pictures?

Of course.Most of the pictures on our website are the actual pictures except some new arrivals,even the new arrivals,we can promise at least 96% alike,even so,like every company and the official site,the pictures are only for reference, please make the object as the standard,because like color aberration is existed due to the color effect by different PC monitor and weather condition.We can promise we sell the best quality of replicas in the markets,but if you are a completist who demand too too much,we suggest you buy on the official site.

What are the return, exchange, refund policies?

We offer refund on Replica Christian Louboutin returned within 7 days of receipt.This refund does not include the cost of shipping we paid. We also guarantee that our Christian Louboutin Shoes will not be seized by customs. If a customs officer seizes your merchandise we will replace them once. Refunds are issued in the same form in which the original payment was made and may take up to 7 business days after the receipt of goods.

Will the package arrive in time or will i meet the problem with custom?
We have many years experience in replica Louboutin shipping to worldwide. We guarantee that the items will be sent to you directly.
 

How long can I receive items?
It usually need seven days to delivery.If you don't received your item over ten days please contact us and we will check for you.

How will you ship my Louboutin Shoes?

We ship all our Louboutin shoes through courier services to your door. You will receive a tracking number so you can track the progress of your shipment.

Do you ship the Christian Louboutin shoes internationally?

We ship Christian Louboutin shoes anywhere in the world. We uses UPS,DHL,TNT and EMS Express Courier for all of our shipments. We always ship within 4-7 days and guarantee the arrival of all of our shipments. Please contact us if your shipment is not received in a timely manner after receiving your tracking information. We have worked with these companies for a long time and guarantee your shipment. 

Do you charge sales tax?

No, we will send the goods as a gift to you , so you would not to pay the sales tax. 

What should I do, if I don't receive my goods that I order from your company?

If your packages had been in customs for more than 12 days , we would attempt to have them released. If can’t , we would resend you 50% of your original order.

How to get your wholesale price?

We are focusing on wholesaling the goods worldwide. You can set up a trial order to inspect the high quality of our products and our best service. Any dissidence please consults with our sales staff. 

Are all products showed in the website?

We are not putting every item of the Christian Louboutin on this site now.If you are looking for other style which is not displayed on this site,please tell us which one you like,and we can supply most of them to you. 

How to know whether the products you ordered has been sent or not.

After we receipt your payment,we will send the products which you ordered to you within 24-36 hours,Please note check your email,also we will send the parcel tracking number to your email,you can check the mailing status of products through the tracking number.

About cancel the order and refund.

If you want to cancel your order and refund, we need to deduct 30% of the payments in the amount, because it is the credit card companies' handling charges from us.

If we send the wrong item,you should take a picture of the item sent to our email first.

If you find the products you received is not the same as the ordered one,please sent a picture of the items to our email, after confirmation it, we will give you exchange.

If you have any other questions feel free to contact customer service center,thanks. 
Email:  service@asklouboutin.com